Frequently Asked Questions

Learn more about us and our practice.

 

We provide telepsychology (online) via secure, confidential, HIPAA compliant software.  Additionally, we provide sliding scale fees for essential workers.

We accept cash, check, or credit card payments.  You must pay at the time of their appointment.  Yes, we do charge a cancellation fee for appointments canceled less than 24 hours prior.  If you arrive late to your appointment, then you will only have the remaining time left and no time extensions or pro-rated discounts will be granted. 

We are considered an out-of-network provider because we do not sit on any insurance panels.  You must pay for each therapy session upon arrival or via online payment.  Afterward, we can assist you with submitting paperwork for reimbursement.  Our pricing includes sliding scale fees for enrolled college or university students and essential workers.

You may contact us by email or phone to schedule a first appointment.  Additionally, we encourage you to schedule a FREE, 15-minute phone consultation prior to your first paid appointment to ask questions and gather additional information about services and pricing.  

During the intake assessment, we will ask you a series of questions including but not limited to your presenting concern(s), changes in mood or behavior, family history, social history, work and/or school history, substance use, sleeping habits, eating habits, and current coping strategies.  Additionally, you are welcome to ask questions about services and treatment approach, professional background, or other details about the practice.  It’s most important that you feel comfortable and safe during the first appointment, in order to establish a trusting relationship.

Typically, we will meet once/week.  Based on presenting concerns, diagnosis, treatment plan, availability, and/or resources, we may decide to meet more or less frequently such as 2-3 times/week, every other week, or once a month.  Similarly, the duration of treatment is tailored to meet your needs which may include several weeks, months, or years. 

Yes.  Therapy is most effective when you practice the insights and skills learned in between scheduled sessions.  Assignments and activities are tailored according to therapy goals.  

No, we do not prescribe medication because we are not medical doctors.  A psychiatrist, primary care physician, or nurse practitioner can prescribe medication for mental health disorders.  We can provide recommendations, if we believe an assessment for medication is warranted.

A board-certified psychologist is recognized by the American Board of Professional Psychology (ABPP) for demonstrated competence in a specific area of practice.  This achievement is based on additional education, training, and experience following a terminal degree and state licensure.  Approximately 4% of all licensed psychologists in the United States are also board certified.

Organizational consulting is a rapidly growing area for psychologists with a clinical background.  Based on our assessment, group intervention, and community outreach skills, we can assist individuals, groups and organizations with communication skills, cohesion building, and program development.  All proposed interventions will nurture effective relationship building and will be designed to align with your organization’s values and objectives.

LOCATION

6002 W. Broad Street,
Suite 207, Richmond, VA 23230

OFFICE HOURS

Monday-Saturday, by appointment only

CONTACT

(804) 573-9343